domingo, 11 de septiembre de 2011

Premios y distinciones

Best IT Mangement 2012 in Spain awarded by IFAES (International Faculty for Executives); AEECCC (Spanish Asociation for Contact Center Experts) and IZO System

Best Outsourcer in offshore operation 2012 in Spain awarded by IFAES (International Faculty for Executives); AEECCC (Spanish Asociation for Contact Center Experts) and IZO System

Best Quality Management System 2011 in Spain awarded by IFAES (International Faculty for Executives); AEECCC (Spanish Asociation for Contact Center Experts) and IZO System

CRC ORO 2011: Mejor Outsourcer operación retención/fidelización para ORANGE


Eficacia y Rapidez en la Banca Telefónica 2011, Contact Center
Recuperación Eficaz de la Deuda 2011, Contact Center

Best Quality Management System 2010 in Spain awarded by IFAES (International Faculty for Executives); AEECCC (Spanish Asociation for Contact Center Experts) and IZO System
Best Client Satisfaction 2010 in Spain, Contact Center
Best Customer Experience 2010 in Spain, Contact Center

Best Outsourcer in Banking 2009 in Spain, IFAES-ACCE-IZO
Best Customer Care Service 2009 in Spain, IFAES-ACCE-IZO
Best Collections Operation 2009 in Spain, IFAES-ACCE-IZO
Best Banking Operation 2008 in Spain, IFAES-ACCE-IZO

Best Collections Operation 2008 in Spain, IFAES-ACCE-IZO
Largest Spanish Banking and Collections Outsourcer in 2008